Duo two factor authentication issues

In working with IAM, Security, and Networking we have finally discovered the root cause of the duo authentication failures that started at 7am this morning.  We are working with those 3 groups now to ensure that processes are in place to prevent this kind of downtime in the future.

You should now be able to login to RC resources normally using Duo two factor authentication.

If you have any questions or concerns or are still having issues connecting to RC servers, please contact us at rc-help@coloradol.edu.

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We are aware of issues with users unable to login using duo two factor authentication.  We are currently working to fix the issue and will provide an update once duo two factor authentication has been restored.  At this time vasco two factor authentication still works.

If you have any questions or concerns, please contact us at rc-help@coloradol.edu.

Tue, 09 Jan 2018 -0700